At 99jl, your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to keep it secure for every Filipino player on our platform. If you have questions, visit our FAQ page or reach us at [email protected].
A clear breakdown of how 99jl handles your information.
When you register on 99jl, we collect basic personal details such as your full name, date of birth, email address, and mobile number to set up and verify your account. We also collect your billing information, including your preferred PHP payment method, to process deposits and withdrawals securely. During your sessions on the platform, we automatically gather technical data such as your IP address, device type, browser version, and session activity logs. This technical data helps us detect unusual activity, prevent fraud, and ensure the platform runs smoothly for all Filipino players. We may also collect information you voluntarily provide when you contact our support team, submit a complaint, or respond to a survey. All data collected is limited to what is strictly necessary for operating your account and complying with applicable Philippine regulations. We do not collect sensitive personal information beyond what is required for identity verification and payment processing.
Your personal information is used primarily to create and manage your 99jl account, process PHP transactions, and deliver the gaming services you have signed up for. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Technical and behavioural data helps us improve the platform experience, optimise mobile performance, and personalise content recommendations where applicable. We may use your information to comply with legal obligations under Philippine law, including anti-money laundering requirements and responsible gaming regulations. If you have opted in to marketing communications, we may send you promotional offers relevant to your activity on the platform — you can opt out at any time by contacting [email protected]. We do not use your data for any purpose beyond what is described in this Privacy Policy without your explicit consent. Any third-party service providers we engage are contractually bound to handle your data only as directed by 99jl and in line with this policy.
99jl does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share your data with trusted service providers — such as payment processors and identity verification partners — who assist us in operating the platform, but only to the extent necessary to perform those services. All such partners are required to maintain strict confidentiality and may not use your information for any other purpose. In certain circumstances, we may be required by Philippine law or a valid court order to disclose your personal information to regulatory authorities or law enforcement agencies. We will notify you of any such disclosure where we are legally permitted to do so. In the event of a business transfer or merger, your data may be transferred to the new entity, which will be bound by the same privacy commitments outlined in this policy. We will always inform you of any material changes to how your data is shared.
We implement industry-standard security measures to protect your personal data from unauthorised access, loss, or misuse, including encryption of data in transit and at rest. Access to your account information is restricted to authorised 99jl personnel who require it to perform their job functions, and all staff are trained on data protection obligations. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine law and our internal compliance obligations. When your data is no longer needed, it is securely deleted or anonymised in accordance with our data retention schedule. If you believe your account security has been compromised, please contact us immediately at [email protected] so we can take prompt action. We regularly review and update our security practices to address emerging threats and maintain the trust of our Filipino player community. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 99jl account.
You are in control of your personal data. Here is what you can request at any time.
You have the right to request a copy of the personal data 99jl holds about you at any time. Simply contact our support team at [email protected] with your request, and we will respond within a reasonable timeframe in accordance with Philippine data privacy regulations. We will provide your data in a clear, readable format and explain how it is being used.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request that it be corrected. You can update basic account details directly through your profile settings, or contact [email protected] for assistance with more complex corrections. Keeping your information accurate helps us serve you better and ensures your account remains compliant.
You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under Philippine law. To submit a deletion request, contact [email protected] with your account details. Please note that some data may need to be retained for regulatory compliance even after your account is closed.
Common questions from Filipino players about how 99jl handles personal data.
Now that you know how 99jl protects your personal data, you can enjoy sports betting, slot games, and more with full peace of mind. Join thousands of Filipino players who trust 99jl for a secure, mobile-friendly gaming experience with PHP payments.